A Unique Medical Practice

Dr. Zhanna Kalikhman & Dr. Gloria Golle



Our philosophy of practice is built on our strength in integrating our knowledge base in preventing, diagnosing and treating complex medical conditions. Our dedication to our patients is in providing comprehensive care for the whole person, investing in strong, sustained, collaborative patient-physician relationship, and in being patient advocates. Our focus lies in recognizing and meeting patient needs through comprehensive and coordinated quality care.

While we promote disease prevention and treatment, we also offer individualized non-invasive aesthetic treatments for men and women of all ages. Both doctors are certified in variety of procedures, including therapeutic and cosmetic use of Botox®, therapeutic and cosmetic use of facial fillers, therapeutic and aesthetic use of lasers and Cool Sculpting.

Helping people live healthy, balanced and productive lives, while feeling beautiful inside and out is our constant aim and most important objective.


Crystal Medical provides personal and patient-centric care for the whole family. We're here for you when you need us.

Crystal Medical opened in 2001 and is located inside the Chartwell Medical Center in Elkridge, Maryland. Since then our board certified doctors have been working hard to provide superior primary care to individuals and families alike. Have a question or would like more information? Send us a message with the contact form below:

Zhanna Kalikhman, MD

Zhanna Kalikhman, MD

Gloria Golle, MD

Gloria Golle, MD

Doctors Zhanna Kalikhman, and Gloria Golle are Board certified physicians who specialize in Internal, Family and Aesthetic Medicine.






8186 Lark Brown Rd
Suite 301
Elkridge, MD 21075


M–F 8am–5pm



Our expertise extends to cosmetic services as well as primary care. Our doctors offer a variety of cosmetic options including botox, fillers, laser hair removal and lattise.


We use state of the art technology combined with years of experience to deliver an unparalleled level of detail and care that will leave you feeling and looking great. If you're interested in our cosmetic services please contact us for more information. We're always happy to help.

We're proud to offer CoolSculpting, a unique technology that eliminates unwanted fat cells without surgery or downtime.

The CoolSculpting procedure is the only FDA-cleared, non-surgical fat reduction treatment that uses controlled cooling to eliminate stubborn fat that resists all efforts through diet and exercise. The results are proven, noticeable, and lasting, so you'll look great from every angle.


Visit the CoolSculpting Website to learn more about how it work and can make a difference for you today!

To see more videos about how CoolSculpting works visit the CoolSculpting YouTube Page.




New Patients

When coming to our office for your initial visit, please:

  1. Arrive 15 minutes prior to your appointment time to complete the registration process
  2. Print and fill out the “new patient” forms (please refer to the links above)
  3. Bring a Photo ID
  4. Bring your current insurance card.

Please note that for security purposes, the office staff will need to take copies of both your ID and insurance card to retain in your chart.

If you would like a spouse/significant other/child/parent/sibling/etc. to have access to your medical records and discuss your health with your doctor, please fill out and return the Consent to Share Information Form.

New Patient Forms

Dr. Kalikhman: Male (PDF) | Female (PDF)
Dr. Golle: Male (PDF) | Female (PDF)


Affiliated Providers

Our office offers comprehensive care through a number of providers.

Throughout the week, several other providers share our office space.  All of the providers are by appointment only and should be contacted directly to schedule an appointment.

Please be aware that our front office staff cannot schedule or make changes to appointments for the other providers that share our office.

  • Dr. Roman Ostrovsky  – Psychiatry & Hypnosis

  • Renee Mercer, RN, MSN, CPNP – Pediatric Nurse Practitioner
    Eneuresis Associates, LLC

  • Lena Bezman , MS, MPH, CNS – Licensed Dietician-Nutritionist & Clinical Herbalist



Frequently Asked Questions

Medical Records

Please completely fill out the Release of Information Form and return it to our office in person, by mail, or by fax to 410-730-9990. If you are requesting to have records transferred from our office to another medical practice, there is no charge for the records transfer.

If you would like to obtain copies for your personal records, please note that there is a fee of $.76 per page that will be due at the time you pick up your records.

If your records are needed by a law office, life insurance company or alternate third party, please have the party contact us directly with their records request. You will need to sign a release of records with them before records can be sent. Fees for third party records requests differ from patient requests. Once we have received their request and compiled the records, an invoice will be sent directly to the requesting party.

Prescription Refills

Please contact your pharmacy and ask them to fax us a refill request.

If you contact the office directly, please make sure you have the name of all of the medications you need, the doses, and frequency, as well as the name and contact information for your pharmacy, prior to calling.


For all billing questions please contact our billing department @ 866-600-7618.

Copays, Self Pay, and Missing Appointment Fees

We ask that any copays, outstanding fees and balances be paid at the time of your visit.

We cannot send a bill for self-pay visits – all charges must be paid at the time of the appointment.

To avoid cancelation or missed appointment fees, please cancel your appointment at least a day before your appointment.

Prescribing Policies

We do not prescribe antibiotics over the phone or via an e-mail.

Scheduling or changing an appointment

Please contact our office at 410-730-9898 during normal business hours.

Inclement Weather

Decisions on inclement weather are made on a case-by-case basis, usually early in the morning of the day in question. Please call the office at 410-730-9898 for more information on the day of your appointment. The outgoing phone message will contain any information pertaining to changes in our schedule.

Reminder Calls

Reminder calls for Dr. Kalikhman’s appointments are made by our staff 1 week prior to your appointment.

Reminder calls for Dr. Golle are made by our staff, two days prior to your appointment.


For updated list of insurance companies that are accepted at our office, please contact our office at 410-730-9898.

If you have questions regarding your specific insurance coverage, please contact the insurance company with the Member Services phone number printed on the back of your insurance card.